How a Multi-Site Senior Living Operator Improved Compliance and Reduced Sourcing Inefficiencies
A leading U.S.-based senior living multi-site operator managing 20+ communities transformed fragmented, email-driven sourcing from PR-to-Award into a standardized, auditable enterprise process without disrupting local operations.
Client Overview
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Industry
Senior Living & Long-Term Care -
Operations
20+ communities across assisted living, memory care, and skilled nursing -
Spend Scope
High-frequency, SKU-intensive non-labor procurement
The Challenge
The Solution
Business Impact
8–15% reduction in per-unit costs
RFQs awarded in days instead of weeks
Improved compliance and audit readiness
Real-time visibility into audits trails and supplier performance
